Delivery Policy

Last updated: 2026-09-30

Where we deliver

We deliver from Snacky Al Gharrafa to zones across Doha. At checkout we check your map pin and show your zone, delivery fee, minimum order and estimated time before you pay. Current zones (subject to change): Zone A — near Al Gharrafa: QAR 10, minimum QAR 50, 25–40 min Zone B — central & north Doha: QAR 15, minimum QAR 50, 35–50 min Zone C — south Doha: QAR 20, minimum QAR 60, 45–60 min Zone D — far south: QAR 25, minimum QAR 80, 55–75 min

Free delivery

Orders above the free-delivery amount shown in your cart (currently QAR 100) are delivered free.

Delivery times

The delivery time for your zone is shown before you pay; times are estimates and may be longer at busy times or in bad weather. You get a live tracking link by WhatsApp.

Pickup

Free pickup from Shop 2, Building B, Gharafa Plaza, Al Shamal Road, Doha. Usually ready in about 15 minutes; show your 4-digit pickup code. Uncollected orders may be cancelled after [TO REVIEW: X hours].

If we can't reach you

Our rider will call and WhatsApp you. [TO REVIEW: what happens and whether a refund applies if the customer can't be reached].